Participant privacy

Privacy Policy and Participant Data Protection

TENAFL processes participant data only for the service flow: registration, tests, result history, certificates, payment, delivery, and verification.

Updated: May 9, 2026 Reviewed by the service team Official sources connected

Information

Data used in the service

The service collects data needed to run accounts, tests, certificate requests, payment review, delivery, and public certificate verification.

  • Email, name, encrypted password, phone number, photo, and profile details.
  • Test history, score, category, and certificate format choice.
  • Delivery address, payment proof, booking number, and claim status.

Information

Participant control

Participants can update profile data from the portal and request help when certificate information needs review.

Approved certificate pages are prepared for public verification, while visibility follows the available participant controls.

FAQ

Frequently Asked Questions

Is participant password shown publicly?

No. Password data is not shown on public pages and should never be shared with support.

Reference sources

Official References and Verification

Start from the participant portal

Start TOEFL Prediction or Arabic TOAFL at TENAFL

Register with an active email, take an online test, then view results in your account. When documents are needed, request a certificate through the TENAFL flow.

Enter Participant Portal