Service contact

TENAFL Service Contact for Participant Help

Need help? The TENAFL service team can guide participants through account access, 24-hour tests, instant service options, certificate claims, and verification. This contact channel belongs to the platform service and does not represent an NPSN legal identity.

Updated: May 9, 2026 Reviewed by the service team Official sources connected

Information

Prepare your message

Send a short, complete message so the service team can check the issue faster.

  • Full name.
  • Participant account email.
  • Booking number or certificate number if available.
  • Service category and supporting proof.

FAQ

Frequently Asked Questions

Where should I ask about payment verification?

Use the official participant help channel and include the booking number plus payment proof.

Reference sources

Official References and Verification

Start from the participant portal

Start TOEFL Prediction or Arabic TOAFL at TENAFL

Register with an active email, take an online test, then view results in your account. When documents are needed, request a certificate through the TENAFL flow.

Enter Participant Portal

Service contact

TENAFL Service Contact

TENAFL service contact address
Office Tenafl Jl. Asparaga No.36, Tegalsari, Tulungrejo, Kec. Pare, Kabupaten Kediri, Jawa Timur 64212

TENAFL WhatsApp support: 0813-5757-829
TENAFL support email: [email protected]

This contact is used for TENAFL platform support. English-service legality refers to English Versity, while Arabic TOAFL legality refers to Al Azhar Center Pare.