Table of contents 8 sections
Main steps
How to use services through the TENAFL Participant Portal
General steps for selecting, using, and tracking an available service.
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Sign in and complete your account
Use an active email address, create a strong password, and enter the requested data according to your identity document. -
Select an active service
Review the TENAFL service type, schedule, capacity, fee, documents, and displayed terms. -
Review and accept the summary
Confirm the participant data and transaction details before registering or paying. -
Follow the service instructions
Access a test, class, or program stage only when it is available for your account, and follow the provided instructions. -
Track results and documents
Review results, certificate requests, or the next-stage instructions according to the service type. -
Track transactions and delivery
Use the Participant Portal to review payment, document, and delivery status when included in the service.
Information
Before Selecting a Service
- Match the service to the receiving institution requirements.
- Make sure you selected the correct TENAFL service type.
- Read the schedule, format, capacity, fee, documents, and terms shown.
- Do not pay outside the official transaction channel.
Information
Distinguish the Service Types
TENAFL TOEFL Prediction/VEPT is not official ETS TOEFL ITP®. TOEFL ITP® Online is facilitated by TENAFL through English Versity in cooperation with CIE, an IIEF-authorized test center. Arabic TOAFL, TOEFL courses, and Al-Azhar Egypt registration are TENAFL services with different purposes and documents.
Information
Booking and Payment
Check the participant name, service type, date, fee, payment method, and terms before accepting a transaction. Keep the booking number and payment evidence.
Information
Results and Documents
Result timing, certificate type, Official Score Report, printing, legalization, and delivery follow the service and the party authorized to issue the document. Track status in the Participant Portal.
Information
When You Need Help
Use the Participant Portal for personal information. For further support, use official contact and describe the issue briefly without sharing passwords, OTP codes, or card data.
Frequently asked questions
Participant Guide FAQ
Do all services use the same flow?
No. Each test, course, or program may have different schedules, requirements, payments, results, and documents.
Which terms are applicable?
Use the terms shown and accepted on the service, booking, or checkout page for the relevant transaction.
Where is the specific TOEFL ITP guide?
Use the TOEFL ITP Guide and selected session schedule for applicable technical requirements.
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